Our Company's Privacy Policy
Read the privacy policy below from Certified On-Site RV Service LLC in Bolton, CT. For more information, we can be reached at 860-645-8233.
Privacy Policy
Certified On-Site RV Service LLC
This Privacy Policy (“Policy”) applies to https://www.certifiedonsiterv.com/ and Certified On-Site RV LLC (“Company”) and governs data collection and usage. For this Privacy Policy, unless otherwise noted, all references to the Company include https://www.certifiedonsiterv.com/, Connecticut RV Rentals LLC, and https://www.facebook.com/rvmastertech/. The Company’s website is an RV Rentals, RV Storage, and RV Repair Services site. By using the Company website, you consent to the data practices described in this statement. Use of the website alone does not constitute consent to receive SMS messages.
Collection of Your Personal Information
To better provide you with products and services offered, the Company may collect personally identifiable information, such as your:
• First and last name.
• Mailing address.
• Email address.
• Phone number.
• Employer.
• Job title.
The Company may also collect anonymous demographic information, which is not unique to you, such as your:
• Age.
We do not collect your personal information unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services. These may include:
• Registering for an account.
• Entering sweepstakes or contests sponsored by one of our partners.
• Signing up for special offers from selected third parties.
• Sending us an email message.
• Submitting your credit card or other payment information when ordering and purchasing products and services.
We will use your information for purposes including, but not limited to, communicating with you about services and/or products you requested. We may also gather additional personal or non-personal information in the future.
The activities described above do not authorize the sharing of text messaging originator opt-in data or consent with third parties.
Use of Your Personal Information
The Company collects and uses your personal information in the following ways:
• To operate and deliver the services you have requested.
• To provide you with information, products, or services that you request from us.
• To provide you with notices about your account.
• To carry out the Company’s obligations and enforce our rights arising from contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our website or any products or services we offer or provide.
• In any other way we describe when you provide the information.
• For any other purpose with your consent, except that such consent does not authorize sharing text messaging originator opt-in data or consent with third parties.
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates, subject to your communication preferences and any required consent. This does not permit sharing mobile information with affiliates for marketing or promotional purposes.
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists or personal information to third parties.
The Company uses third-party products and service providers to help operate its business, including reservation management, customer relationship management, customer communications, and data hosting. Customer information may be stored or processed through these services as necessary to manage reservations, respond to inquiries, and provide requested products and services.
The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information. The Company does not share customer information with third parties for their own marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All information-sharing categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
• Conform to the requirements of the law or comply with legal process served on the Company or the site.
• Protect and defend the rights or property of the Company.
• Act under exigent circumstances to protect the personal safety of users of the Company or the public.
Tracking User Behavior
The Company may keep track of the websites and pages our users visit within the Company to determine which services are the most popular. This data is used to deliver customized content and advertising within the Company to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses.
This information is used to operate the service, maintain its quality, and provide general statistics regarding the use of the Company’s website.
Use of Cookies
The Company’s website may use “cookies” to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page.
For example, if you personalize the Company’s pages or register with the Company’s site or services, a cookie helps the Company recall your specific information on subsequent visits. This simplifies recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved so you can easily use the Company’s customized features.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company’s services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for those sites’ content or privacy practices.
We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of Your Personal Information
The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following method for this purpose:
• SSL Protocol.
When personal information, such as a credit card number, is transmitted to other websites, it is protected through encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no Internet or wireless network data transmission can be guaranteed to be 100% secure.
As a result, while we strive to protect your personal information, you acknowledge that:
• There are security and privacy limitations inherent to the Internet that are beyond our control.
• The security, integrity, and privacy of information and data exchanged between you and us through this site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, upon receipt of a verifiable request from you, we will:
• Delete your personal information from our records.
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted under federal law, provide a good or service requested by you or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity.
• Debug to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act.
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to applicable ethics and privacy laws when deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent.
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
• Comply with an existing legal obligation.
• Otherwise use your personal information internally in a lawful manner compatible with the context in which you provided the information.
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under 13.
If you are under 13, you must ask your parent or guardian for permission to use this website.
Email Communications
From time to time, the Company may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communications.
To improve our services, we may receive a notification when you open an email from the Company or click on a link within it.
If you would like to stop receiving marketing or promotional emails from the Company, you may opt out by replying to an email with the subject line “Unsubscribe,” and you will be removed from the marketing mailing list.
Text Messaging (SMS) Communications
By providing your mobile number and opting in, you consent to receive text messages from Certified On-Site RV LLC regarding the message types described when you opt in. These may include RV rentals, appointment reminders, service updates, account notifications, and promotional offers where you have consented to receive them.
We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. These restrictions apply to all information-sharing categories described in this Privacy Policy, including any general permission to use or share information with your consent.
You may cancel SMS messages at any time by replying STOP to any text message from us. After you send STOP, we will send you a reply confirming your unsubscribe request. After this, you will no longer receive SMS messages from that messaging program. If you wish to resubscribe, you may opt in again as you did initially.
If you are experiencing issues with the messaging program, reply HELP for assistance. You may also contact us directly at admin@certifiedonsiterv.com or 860-645-8233.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply to messages sent to you from us and to us from you. Message frequency may vary depending on your interactions with the Company. For questions about your text or data plan, contact your wireless provider.
Our collection, use, and protection of personal information are described in the other sections of this Privacy Policy.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Such storage is subject to the restrictions described in the “Sharing Information with Third Parties” section of this Policy.
Changes to This Statement
The Company reserves the right to change this Policy from time to time, including when there are changes in our services, data protection practices, or the law.
Your continued use of the website and/or services after such modifications constitutes your acknowledgment of the modified Policy and agreement to abide by it. Continued website use does not constitute consent to receive SMS messages or authorize sharing SMS opt-in data or consent.
Contact Information
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact us at:
Certified On-Site RV LLC
17 Howard Road
Bolton, Connecticut 06043
Email address: admin@certifiedonsiterv.com Phone number: 860-645-8233
Effective as of October 11, 2024
Last updated: October 6, 2026
